FAQ

What are the check-in and check-out times?

Check-in: From 14:00
Check-out: Until 12:00
*Early check-in and late check-out may be available for an additional fee, subject to room availability.

Is it possible to check in or arrange airport transfers for late-night or early-morning arrivals?

Yes. If we are informed in advance, check-in, check-out, and airport transfers can be arranged at any time, regardless of arrival time.
Please note that the reception desk’s regular operating hours are from 6:00 to 22:00.

Can you store luggage before check-in or after check-out?

Luggage storage is free of charge on the check-in and check-out dates.
For other dates, the following conditions apply:

- Storage / pickup hours: 9:00–19:00
- Fee: USD 5 per booking, per day
- Limit: Up to two standard-size suitcases
- Oversized luggage (e.g. golf bags): Please - inquire in advance
- Valuables: We are unable to store valuables and cannot take responsibility for loss or damage

Can I receive treatments during menstruation?

During days of heavier flow, we avoid strong stimulation or detoxifying treatments.
There are many other ways to support your body, and we will adjust the treatments based on your condition on the day.
Please feel free to visit with peace of mind.

Can I receive treatments during pregnancy?

Guests between 3 and 8 months of pregnancy may receive gentle treatments designed to support a healthy pregnancy.
Treatments are provided only in a supine or side-lying position, and we avoid prone positioning, strong stimulation, and internal medications.
All treatments are carefully adjusted in consultation with our doctor according to your condition.

Is it possible to stay with children?

Yes. There is no age restriction, and guests with young children are welcome.
We host solo retreats, stays with friends, and family stays in a variety of styles.

As we value a calm and peaceful retreat environment, we kindly ask parents to supervise their children with consideration for other guests.
We also take overall guest balance into account depending on the situation.

Babysitting services (available at an additional charge) can be arranged while parents are receiving treatments.
Age and number limitations apply, so please consult us in advance.

Is alcohol or smoking allowed during the stay?

Alcohol consumption is not permitted during the Ayurveda treatment period.
Smoking is not recommended; however, a designated smoking area is available in a separate part of the property.